Privacy Policy

Privacy Policy for ROQ Climbing

Effective Date: 03/19/2025

ROQ Climbing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (roqclimbing.com). By using our website, you agree to the practices described in this policy.

1. Information We Collect

a. Information You Provide

  • Email Addresses and Phone Numbers: If you sign up for our email marketing list, we collect your email address and phone number. It is not required that you agree to receive marketing communications via SMS.
  • Personal Information: If you make a purchase or book a class, we may collect your name, contact information, and payment details.

b. Automatically Collected Information
We use Google Analytics and analytics tools built into Webflow to collect data about your interactions with our website. This includes:

  • Pages visited
  • Time spent on the site
  • Device and browser information
  • Geographic location (general)

2. How We Use Your Information

We use the information collected for the following purposes:

  • To send marketing emails (with your consent)
  • To analyze and improve website functionality, performance, and user experience
  • To manage customer relationships and bookings via Mariana Tek
  • To deliver targeted advertisements through Meta Ads and Google Ads

3. Sharing of Information

We do not sell or share your information with third parties beyond the following services used to support our business operations:

  • Google Analytics: For website traffic analysis
  • Webflow Analytics: For website performance tracking
  • Email Marketing Platforms: For managing and sending email communications
  • Meta Ads & Google Ads: For targeted marketing campaigns
  • Mariana Tek: For customer relationship management and point-of-sale services

4. Your Data Rights

You have the right to:

  • Access and review the data we hold about you
  • Opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails
  • Request deletion of your data by contacting us at [Insert Contact Email]

5. Data Security

We use industry-standard measures to protect your personal data from unauthorized access, disclosure, or misuse. Our website is built on Webflow, which employs secure hosting practices. We regularly review our security protocols to ensure they align with industry best practices.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before engaging with their services.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a new effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: info@roqclimbing.com
Mailing Address: 1415 Elliott Ave W, Seattle, WA 98119

By using roqclimbing.com, you acknowledge and agree to this Privacy Policy.

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